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C audio 707 repair re-visited

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dylan-penguinmedia View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dylan-penguinmedia Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:02pm
Originally posted by kanks kanks wrote:


I would like to point out I had this fault from the start so ill take the glory

LOL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mk2_ginger_biscuit69 Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:03pm
Jesus this is childish, picking fault/bitching everywhere, its like come dine with me - amp repair edition!! Between this and other threads im very quickly losing respect for children...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:08pm
Originally posted by mk2_ginger_biscuit69 mk2_ginger_biscuit69 wrote:

Jesus this is childish, picking fault/bitching everywhere, its like come dine with me - amp repair edition!! Between this and other threads im very quickly losing respect for children...

Ginge u should never loose respect for one of your own
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAZ. Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:27pm
unfortunatly this is always the risk with old equipment. SDS has repaired the fault the unit came in for, and now something else has failed. Thats hardly his fault.
At the end of the day, if he spent the time to completly go through the amp and replace all the parts that could be about to fail it would make the amp uneconomical to repair.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:29pm
Originally posted by GAZ. GAZ. wrote:

unfortunatly this is always the risk with old equipment. SDS has repaired the fault the unit came in for, and now something else has failed. Thats hardly his fault.
At the end of the day, if he spent the time to completly go through the amp and replace all the parts that could be about to fail it would make the amp uneconomical to repair.

i would have probably totally agreed with this if it wasnt for the fact that the origonaly quote increased 3 times, and then h ehadnt ignored me for 4 days when i made him aware of a fault
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dub Specialist Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:31pm
Should of kept your c-mark nuclear Wink only joke man..
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAZ. Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:52pm
Originally posted by nuclearbass nuclearbass wrote:

Originally posted by GAZ. GAZ. wrote:

unfortunatly this is always the risk with old equipment. SDS has repaired the fault the unit came in for, and now something else has failed. Thats hardly his fault.
At the end of the day, if he spent the time to completly go through the amp and replace all the parts that could be about to fail it would make the amp uneconomical to repair.


i would have probably totally agreed with this if it wasnt for the fact that the origonaly quote increased 3 times, and then h ehadnt ignored me for 4 days when i made him aware of a fault


Sometimes it happens when working on electronics.
For example [I'm a television repair man] Someone give me a dead TV to look at. It has a dead invertor PCB. So say I quote to replace that invertor. Now I replace that board and the TV then powers up, but there is another problem on the main board that I can only see now the TV is working after having the invertor put in. Therefore I have to increase the quote to pay for the extra work.
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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 10 April 2013 at 11:54pm
yes i can understand that. ive explained fully about what was what in the general thread i started....
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Centauri Quote  Post ReplyReply Direct Link To This Post Posted: 11 April 2013 at 1:35am
Ok, from several threads a little more of the situation has emerged, and could probably do with a little moderation from both sides (easy to say from an outsider's point of view).

I will back Steve here, as (being a repairer myself) nothing irks a repairer more than the suggestion they refund the money for a job without having the opportunity to see whether the current fault has anything to do with the original job - try getting a mechanic who has replaced the muffler on your car to refund the money because the windscreen wiper fell off.....

It certainly sounds like the new fault is unrelated to the previous repair, and most likely dirty contacts on the soft start relay (not uncommon in an old amp), which is in a completely different section of the amplifier circuitry from the original repair.  If the soft start resistor is replaced now without the relay being replaced, it might work fine again but fail a few days or weeks down the track - just bad timing that it happened following an unrelated repair.

When bringing up a repeat repair enquiry, probably email is not the best way to do so, as writing style differences can convey the wrong impression - pick up the phone.  I am sure Steve would have suggested sending the amp straight back for assessment, and in that case may have even replaced the relay for just parts cost as a function of good will.

Not sure what your typical labour rates are over there, but the quote prices mentioned seem rather low.  I will only quote a price after I have looked at the job, and even then sometimes the quote can blow out as other faults are revealed.  For an old amp, if the owner isn't prepared to spend at least $100 on it, then I suggest it is not worth even looking at.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 11 April 2013 at 9:37am
Originally posted by Centauri Centauri wrote:



When bringing up a repeat repair enquiry, probably email is not the best way to do so, as writing style differences can convey the wrong impression - pick up the phone.  I am sure Steve would have suggested sending the amp straight back for assessment, and in that case may have even replaced the relay for just parts cost as a function of good will.

.

this is just the problem, steve had told me not to send him anything again even before he had returned the amp for me purely because i asked why a repair had gone from £30 to £60 to £80 with out me asking for any more work.

If steve had said to me look, i very mu8ch doubt there related send it down and ill take a look we wouldnt be having any of this at all, but i was very civil and friendly in my messages between saturday and tuesday and got completely ignored so that is why i started thinking hmmmm something not quite right here...

As ive mentioned many times above this thread is to purley get my amp fixed, any one wanting to whinge/whine or back steve up theres another thread.

My over all thought on this after speaking with 3 different people is that if it had been tested under load before he sent it back then he would have seen the problem.....
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JR.junior View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JR.junior Quote  Post ReplyReply Direct Link To This Post Posted: 11 April 2013 at 11:57am
stress factor should be involved in the price too. So you can be lukcy..
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Centauri View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Centauri Quote  Post ReplyReply Direct Link To This Post Posted: 11 April 2013 at 11:59am
Originally posted by nuclearbass nuclearbass wrote:

My over all thought on this after speaking with 3 different people is that if it had been tested under load before he sent it back then he would have seen the problem.....

I very much doubt that - the relay contacts become pitted & burnt over time, and may connect fine some times and not at other times.  As I mentioned above, the amp may very well work fine if the resistor is replaced as the old relay contacts could connect ok again for a while, but it will eventually fail again.
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