rcf mb15n401 shifted magnet?

got 4 of these rcf mb15n401 used, from ebay. one has arrived pretty seized. coil can be moved but it's up against a lot of friction. seller says they were all tested fine before they were shipped... the packing wasn't the best, but wasn't the worst. 4 drivers cable tied together face to face in pairs, a lot of the cable ties had come undone though. bags of air packed around them.

it feels unlikely that this happened in transit though. i've done my best to take some photos with a phone through the vents, but they're not the best. i can see it's offset though.

question really is.. is there anything i can do about this? cheers..

http://imgur.com/a/RKdip

Course there is. Assuming the seller packed and shipped them it is their problem to sort out with the courier if goods have been damaged en-route, not yours.

If it is seized that driver is no good and is not worth keeping. I'd want at minimum a refund equal to it (1/4 the auction value or whatever is sensible), or I would expect a refund for the lot. It sounds to me like they were not packaged well enough. Air bags are not sufficient to protect a 15" driver. I would expect layers of thick foam and/or cardboard. The seller clearly cut corners when packaging.

yes this could have happened in transit, I had a crest amplifier with a 12mm deep dent, thats 2mm sheet, takes a lot less to shift a magnet. 

Sure, to get a shifted magnet it was dropped or subjected to a smash. That sounds like a courier company to me if they left intact. Take photos of all of the packaging if you can, it may be helpful later. If cable ties came undone they were shite, if they snapped then there must have been a lot of force on them.

Don't take his bullshit, the seller packed them badly, they picked the courier, they have the insurance claim to make (correct me if any of that is wrong?) You need to get your  money back for the seized driver (assuming the rest check out), it is then the sellers responsibility to get the payment from it off the courier via insurance.

Tell him what you want to happen, if he won't agree then kick off the ebay dispute process asap because there is a time limit on beginning it (2 weeks?) You paid by paypal right?

This is one instance where the strong buyer protection on ebay will work in your favor. Nothing wrong with making a genuine claim on it.

Seller has no-one to blame but themselves, who ships a 15" driver surrounded by airbags?


Edited by odc04r - 20 July 2016 at 10:04pm

Ah, well then it starts to get complicated. Take as many photos of all of the packaging as you possibly can and then you have 2 options:

1) It is seller's fault for inadequate packaging of item - Ebay dispute resolution
2) Packaging was ok and it is the couriers fault = you're stuffed. Bu default most shipping carries £50 insurance though so double check that.

If I was arranging a courier for expensive drivers I didn't pack, then I would always have insurance on the shipment. It is positively amazing how little packaging some people seem to think is ok.