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BAX shop |
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lickweed 
Old Croc 
Joined: 02 May 2009 Location: leyton Status: Offline Points: 2462 |
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 Topic: BAX shopPosted: 20 March 2023 at 8:58am |
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Anyone had problems with refund?
Waiting 2 months , they don't bother to reply anymore. Worst customer service ever. |
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http://www.liquidsound.co.uk/
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snowflake
Old Croc
Joined: 29 December 2004 Location: Bristol Status: Offline Points: 3061 |
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Posted: 20 March 2023 at 10:17am |
I sent a load of stuff back and got refund with no quibbles. I got the impression they have quite an automated system though so maybe if something's gone wrong they are having 'computer says no' issues. |
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smitske96
Young Croc 
Joined: 16 February 2016 Location: The Netherlands Status: Offline Points: 1009 |
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Posted: 20 March 2023 at 11:45am |
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Did you try to call them directly?
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monkeypuzzle
Young Croc
Joined: 25 January 2005 Status: Offline Points: 883 |
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Posted: 20 March 2023 at 12:46pm |
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I’m waiting for a replacement product after they sent the wrong one out. I’ve spoken to them and whilst they did action what I asked for, I got the impression that if I didn’t call them then they’d just not bother doing anything. It’s only been about 5 days so fingers crossed…
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blah blah blah blah blah......
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lickweed
Old Croc
Joined: 02 May 2009 Location: leyton Status: Offline Points: 2462 |
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Posted: 27 March 2023 at 5:25pm |
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i did call them , i have been put on hold for 40min , then they promised to call me back , but they never did .
Really fed up with them , no more shopping there for me
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http://www.liquidsound.co.uk/
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midas
Old Croc
Joined: 27 October 2011 Location: Cumbria Status: Offline Points: 2114 |
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Posted: 27 March 2023 at 9:41pm |
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They have been good to me lately.
My card was playing up so had to make a transfer. Phones were answered quickly and things were sorted But that doesn't help you unfortunatly.
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In bass no one can hear you scream!
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lickweed wrote: