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Berry x airs

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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Topic: Berry x airs
    Posted: 24 February 2018 at 9:07pm
So tonight we must have been in a very slim percentage of unluckyness.

Took a x air 16 out on a job and was fine during the Sound checks etc.

Ten minutes before doors it lost connectivity via WiFi and refused to connect via lan.

Replaced it with a spare x air 12 we have and this crapped out straight away and would t connect.

They’ve worked faultlessley 3 out of 4 weekends for the last 13 months.

Any one else had similar issues with them?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RiddimKid Quote  Post ReplyReply Direct Link To This Post Posted: 24 February 2018 at 10:40pm
Same thing happened to my dad with his band at a big wedding last year. I was engineering at the time, luckily we had a spare Mackie DL1608. We haven't trusted the unit again since and now just use it for small events or in the studio.

The Mackie has never let us down though. Being able to dock it makes it safer when the wifi goes down.

Sell it and get a Mackie mate lol
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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 12:41am
Had a read up and the issue maybe our fault.

The apps upto date but not the firmware on the unit and apparantly they don’t like each other when there not both up to date, been a major pain, traveled a 2 hour round trip for the other one not to work either

Lesson learnt
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Conanski View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Conanski Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 3:49am
Are you using the built-in wifi?
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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 8:41am
This was over the built in WiFi as the tablet was at on the rack
Also the lan to the Laptop didn’t work either

Edited by nuclearbass - 25 February 2018 at 11:08am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andylaser Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 8:51pm
Never had issues with XLR cables not connecting. Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MARTYNJONHALL Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 9:23pm
If your app is running a newer version then it does create issues. Always make sure you have flashed the firmware.
We use an external router (only a sky one) and it works faultless

Got a Mackie dl32r as well and connection was an issue on that until we got it configured to static ip's
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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 25 February 2018 at 10:40pm
Ok so after having a fresh look today

The tablet & laptop both running older versions inline with the firmware as neither go online at all.

Everything working fine today.

What has been pointed out is the rack was sat bang at the side of a tsw718 playing flat out most the night, we also had a pair of witless mics which were cheap that had issues that with so we swapped out for a pair of pg58 wireless and they were fine.

Could the magnets on the driver cause any such issue?
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Conanski View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Conanski Quote  Post ReplyReply Direct Link To This Post Posted: 26 February 2018 at 4:24am
It is well known over on this side of the pond that the built-in wireless access point(AP) in these things is sketchy at best and it is always recommended that you use an external AP, and there are a series of best practices that will go a long way to ensuring you have a solid connection all night. These including using the 5ghz band exclusively because 2.4ghz is too crowded, not using DHCP and setting static IPs on the mixer and connected devices that are outside the commonly used range, and even not broadcasting your network because most punters have their phones set to automatically connect to the strongest signal available and that can crash your network when the room fills up. And a wireless connection works best with a clear line of sight so it's always a good idea to position the AP well above head level hanging off a lighting stand for example, I know it is convenient to rack everything together and stuff it in a corner but that is pretty much the worst possible position for it.
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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 26 February 2018 at 7:46am
I appreciate that conanski, but this was sat 6” above the unit and didn’t move all night, sketchy or not, there must still be some other reason that it lost connection and wouldn’t re connect

Edited by nuclearbass - 26 February 2018 at 7:51am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jacethebase Quote  Post ReplyReply Direct Link To This Post Posted: 26 February 2018 at 9:35am
Are the wireless mic's cheap 2.4ghz ones or CH38?


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nuclearbass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nuclearbass Quote  Post ReplyReply Direct Link To This Post Posted: 26 February 2018 at 10:03am
The cheap mics were channel 70 - we thought we’d get away with them.
We were deffo wrong, had to have one of the lads nip back for the shure rack and also the x air 12
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