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DB mark DP48II software/control software

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dlyxover View Drop Down
Young Croc
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    Posted: 05 December 2018 at 3:04pm
I have a DB mark DP48II.

Is there any software up available for it? if so how is it done?

Its currently on v4.3.2.

I also have a DB mark DP36II which is on A-DV1.02.

My Mac (laptop) died from logic board failure, I was using a Mac with parallels desktop (running windows XP I think) which has worked fine for years. 

New laptop with parallels desktop and windows 10 the DP48 is not showing up on the control software but the DP36 is.


Would anyone know how, why or what to the above?

thanks


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bee View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bee Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2018 at 8:16pm
you need to use the software number that matches your product firmware number.
have you down loaded the drivers for your dp48.
https://www.elements-audio.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dlyxover Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2018 at 8:52pm
Hi bee

I thought I had but it appears not.

Could you point me to the correct ones?

In windows the 'prolific usb to serial port' has a error on on DP48 but not the DP36

" This device cannot start. (Code 10)

A device which does not exist was specified. "



Edited by dlyxover - 05 December 2018 at 8:53pm
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bee View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bee Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2018 at 10:58pm
whats the firmware code on the device.
https://www.elements-audio.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dlyxover Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2018 at 11:31pm
Where do I find that?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bee Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2018 at 11:08pm
on the unit, go through menu options. device settings..
https://www.elements-audio.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dlyxover Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 2:03pm
on the system set up menu 

option 6 (system information)

its says "speaker processor V4.3.2"

can't find anything else.

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Mircea Bartic View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mircea Bartic Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 2:51pm
I Have an old Driver DVD in my database. It should work with your version.
It's uploading to wetransfer as we speak
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Mircea Bartic View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mircea Bartic Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 3:11pm
general manager & head designer at nexus-acoustics research
http://www.facebook.com/nexus.acoustics.research

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Post Options Post Options   Thanks (0) Thanks(0)   Quote dlyxover Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 4:08pm
Mircea I've installed the driver from your download and the software but still no joy.

I'm beginning to think its a windows 10 software issue or the USB to serial board on the DP48 has failed.

In windows device manager, its still got the yellow ! triangle and 

"This device cannot start. (Code 10)

A device which does not exist was specified."

in device status.

But with the DP36 (which is working) it dose not have warning in device manager.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kedwardsleisure Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 4:47pm
I've had a similar problem, tried it on an XP computer and worked first time, was the same firmware version as yours too.

K. Edwards Electronics Engineers

North Staffordshire

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Post Options Post Options   Thanks (0) Thanks(0)   Quote freddymendez Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2018 at 5:10pm
Perhaps they used a fake prolific serial chip:

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