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lickweed View Drop Down
Old Croc
Old Croc


Joined: 02 May 2009
Location: leyton
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lickweed Quote  Post ReplyReply Direct Link To This Post Topic: BAX shop
    Posted: 20 March 2023 at 8:58am
Anyone had problems with refund?
Waiting 2 months , they don't bother to  reply anymore.
Worst customer service ever.

http://www.liquidsound.co.uk/
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snowflake View Drop Down
Old Croc
Old Croc


Joined: 29 December 2004
Location: Bristol
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Post Options Post Options   Thanks (0) Thanks(0)   Quote snowflake Quote  Post ReplyReply Direct Link To This Post Posted: 20 March 2023 at 10:17am
Originally posted by lickweed lickweed wrote:

Anyone had problems with refund?
Waiting 2 months , they don't bother to  reply anymore.
Worst customer service ever.



I sent a load of stuff back and got refund with no quibbles. I got the impression they have quite an automated system though so maybe if something's gone wrong they are having 'computer says no' issues.
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smitske96 View Drop Down
Young Croc
Young Croc


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Post Options Post Options   Thanks (0) Thanks(0)   Quote smitske96 Quote  Post ReplyReply Direct Link To This Post Posted: 20 March 2023 at 11:45am
Did you try to call them directly?
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monkeypuzzle View Drop Down
Young Croc
Young Croc


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Post Options Post Options   Thanks (0) Thanks(0)   Quote monkeypuzzle Quote  Post ReplyReply Direct Link To This Post Posted: 20 March 2023 at 12:46pm
I’m waiting for a replacement product after they sent the wrong one out. I’ve spoken to them and whilst they did action what I asked for, I got the impression that if I didn’t call them then they’d just not bother doing anything. It’s only been about 5 days so fingers crossed…
blah blah blah blah blah......
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lickweed View Drop Down
Old Croc
Old Croc


Joined: 02 May 2009
Location: leyton
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lickweed Quote  Post ReplyReply Direct Link To This Post Posted: 27 March 2023 at 5:25pm
i did call them , i have been put on hold for 40min , then they promised to call me back , but they never did .
Really fed up with them , no more shopping there for me
http://www.liquidsound.co.uk/
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midas View Drop Down
Old Croc
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Joined: 27 October 2011
Location: Cumbria
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Post Options Post Options   Thanks (0) Thanks(0)   Quote midas Quote  Post ReplyReply Direct Link To This Post Posted: 27 March 2023 at 9:41pm
They have been good to me lately. 

My card was playing up so had to make a transfer. Phones were answered quickly and things were sorted  

But that doesn't help you unfortunatly.
In bass no one can hear you scream!
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